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The Value of Customer Retention

We have a strategy to help you retain business

It is very expensive for any business to acquire new customers. According to a Harvard Business Review report, it can cost up to 25 times more to add a new customer than it is to retain one.

The orthodontic business is no different. We spend a lot of time, effort, and financial resources to gain new business. It is therefore vitally important that we retain that business.

At OC we also want to find ways to help you do that. The launch of the OC Ambassador program is a key part of our strategy to help you grow in financially viable way.

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